Case Study #2: Providing Process Training and Performance Support for Restaurant Bus Staff

It is important to have a solid understanding of your target audience when designing a training intervention. It is just as important to ensure that the learning is retained and transferred to the job.

How can the learning function enable employees to remember the important steps in a key process that is highly visible to customers? Let’s take a look at how a trendy, bustling restaurant partnered with an external Learning Specialist to provide its bus staff with just the right solution.

Case Study #2_Popular Restaurant Implements Training with a Beat for Bus Staff